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Privacy Statement

Speelberg cares deeply about your privacy. Therefore, we only process data that is necessary for (improving) our services and handle the information we have collected about you and your use of our services with care. We never provide your data to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Speelberg. The effective date of these terms is 01/01/2024, and the publication of a new version renders all previous versions invalid. This privacy policy describes what data we collect about you, how we use this data, and under what conditions we may share this data with third parties. We also explain how we store your data, how we protect it from misuse, and what rights you have regarding the personal data you have provided to us.

If you have any questions about our privacy policy, you can contact us at info@speelberg.com for privacy matters.

About Data Processing

Below, you can read about how we process your data, where we store it (or have it stored), the security techniques we use, and who has access to the data.

E-commerce software

Magento

Our web store is developed using Magento software. Personal data that you provide to us for the purpose of our services is shared with this party. Magento has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. Based on the agreement we have with them, Magento is obligated to take appropriate security measures. These security measures include the application of SSL encryption, a strong password policy, and secure data storage. Magento reserves the right to share collected data within its own group and affiliated partners to further improve the service. Magento complies with the applicable legal retention periods for (personal) data.

Magento hosting

Our web store is developed using Magento software, and we have chosen MijnDomein for our web hosting. Personal data that you provide to us for the purpose of our services is shared with this party. MijnDomein has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. Based on the agreement we have with them, MijnDomein is obligated to take appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

Webhosting

MijnDomein

We utilize web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this service provider may collect metadata about the usage of the services, which does not include personal data. MijnDomein has implemented appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Under the agreement, MijnDomein is obligated to confidentiality.


Email and Mailing Lists

MailChimp

We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of each email sent automatically via our website, you will find the 'unsubscribe' link. By clicking this link, you will no longer receive our newsletter. Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies to track whether emails are opened and read. MailChimp reserves the right to use your data to further improve its service and may share information with third parties for this purpose.

Gmail

For our regular business email correspondence, we use the services of Gmail. This provider has implemented appropriate technical and organizational measures to prevent abuse, loss, and corruption of both your and our data as much as possible. Gmail does not have access to our mailbox, and we treat all our email traffic confidentially.

Payment processors

Mollie

For processing (part of) the payments in our web store, we utilize the platform provided by Mollie. Mollie processes your name, address, place of residence, and your payment details such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and may share (anonymized) data with third parties for this purpose. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than permitted by statutory retention periods.

Shipping and Logistics

PostNL

When you place an order with us, it is our responsibility to ensure that your package is delivered to you. We use the services of PostNL for carrying out deliveries. For this purpose, it is necessary for us to share your name, address, and place of residence with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL also provides your data to these parties.

DHL

When you place an order with us, it is our responsibility to ensure that your package is delivered to you. We use the services of DHL for carrying out deliveries. For this purpose, it is necessary for us to share your name, address, and place of residence with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also provides your data to these parties.

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Chamber of Commerce Number: 65240731